Vinyl Frame & Structural Extrusions
Vinyl extrusions and structural components are warranted against manufacturing defects, blistering, peeling, flaking, or unnatural corrosion under normal use for 20 years from the date of manufacture.
Complete Peace of Mind
Built to Perform, Backed to Last
At Coastal Industries, Inc., we engineer our vinyl windows, architectural glazing systems, and storm products to meet rigorous climate performance standards. Every unit shipped from our Haverhill facility carries comprehensive factory warranty coverage.
Double & Triple Glazed Glass Seals
Insulated dual-pane and triple-pane glass units carry a 10-year seal warranty, protecting against seal failure, dust accumulation, or film formation between interior glass surfaces.
Mechanical Components & Hardware
Operable window hardware, balances, locks, hinges, and sliding door rollers are guaranteed for 5 years against mechanical malfunction or material defects under standard operating conditions.
Comprehensive Warranty Terms & Conditions
Our commitment to precision engineering ensures that every window and door shipped to commercial developers, distributors, and residential projects meets strict quality thresholds. Below are the standard operational parameters governing our manufacturing coverage:
Precision Engineering Standards
Every profile is fusion-welded and CNC-milled to exact field templates, ensuring air infiltration resistance and superior structural integrity.
Hermetic Seal Integrity
Insulated glass units feature warm-edge spacers and inert argon gas fill to maintain U-factor efficiency and eliminate internal condensation.
Direct Manufacturer Claims
Claims are processed directly through our Haverhill plant. Replacement components are fabricated to the original schedule for rapid turnaround.
Export-Grade Packaging & Freight Protection
Commercial orders prepared for international shipment receive reinforced crating to prevent transit stress and preserve warranty integrity.
General Terms & Technical Coverage
Coastal Industries warrants products against defects in material and factory craftsmanship. If a valid defect is identified within the warranty window, Coastal Industries will, at its discretion, repair or replace the defective component F.O.B. Haverhill, MA. Standard wear and tear, improper field installation by third parties, external structural movement, or acts of nature are excluded from standard coverage.